right train door
left train door

A warm welcome

Greeting and information service.

On your behalf, our well-trained crew greets passengers on arrival and provides information whenever needed throughout their rail journey.

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stacked luggage

Luggage Porter

Make the travel experience easier.

With our luggage-assistance service, rail passengers can enjoy help with their bags on the platform and on board.

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A watchful guardian

Getting children safely from
A to B.

For complete peace of mind, we can escort unaccompanied minors on their train journey. We will make sure that they arrive safely and happily at their destination.

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friendly lounge staff

Lounge services

The rail experience
starts here.

We can deliver everything, from simply providing food and drinks through to premium lounge management solutions and crew uniforms.

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A helping hand

Support for people with disabilities.

We provide helpful, friendly assistance that includes a wheelchair-boarding service for older people and those with disabilities.

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Online service

At passengers' fingertips.

Let passengers order products and services or get information online using onboard wifi or mobile internet – all thanks to our web-based service, delivered with our partner, Retail in Motion.

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Special touches

Complimentary items.

Provide first-class rail passengers with high-quality extras such as amenity kits and newspapers – we can source a wide range of items to give customers for free.

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In-seat service

We will go to your passengers.

Delight travelers with an efficient, professional onboard service at their seat – we recruit and train friendly crew to serve meals, snacks and drinks individually.

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Welcome on board

A drink to begin the journey.

Offer first-class passengers a welcome refreshment of their choice from a range of soft drinks, beers, wines or spirits. They can enjoy it at either their seat or the bar – wherever they prefer.

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gourmet prawn salad

Tickle taste buds

Satisfy the most demanding appetites.

Boost your brand with our customized meals, snacks and tray concepts – appealing, high-quality, innovative and, most importantly, delicious.

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Seamless logistics

Galley and storage planning.

The best loading plan for your specific needs – our experienced galley-loading planners consider important factors such as equipment, space available and service concepts.

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Bespoke retail services

For rail passengers' convenience.

Onboard retail solutions tailored to your needs and those of your customers – from small shops for essentials to services where travelers can order and pay on the train, then receive their purchase at home.

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Restaurant and bar

Complete catering solutions.

Offer all passengers a high-quality dining experience – we provide everything you need for your onboard restaurants, bars, vending machines and Buy-on-Board trolley services.

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equipment design

Equipment design

Stand out from the competition.

Innovative, functional, safe and easy to use – we design and source high-quality, reliable equipment, from trolleys and trays to tableware and cookware.

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Online service

At passengers' fingertips.

Let passengers order products and services or get information online using onboard wifi or mobile internet – all thanks to our web-based service, delivered with our partner, Retail in Motion.

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A one-stop shop

Buy-on-Board trolley service.

Get everything in one place with our comprehensive Buy-on-Board service – crew sales training, cash reconciliation, inventory management, payment systems and IT solutions.

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food packaging and technology

Food technology

Satisfy the most demanding appetites.

Meet customers' expectations and boost your brand within budget. Explore our custom-designed, appealing meal boxes and tray concepts, plus long-shelf-life snacks from our partner, Oakfield Farms.

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Onboard sales

Vending machines and retail.

Expertise you can trust – our partner is Selecta, Europe's leading vending machine and vending services provider. We also use our retail experience to offer a large range of snacking and retail solutions.

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Arrival services

Let the experience continue.

Our welcome lounge and post-journey concierge services range from providing food and drink through to premium lounge management solutions.

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Come back soon

A friendly, helpful farewell.

Provide seamless travel experiences for passengers – our on-platform crew can help travelers with their onward rail connections and leave a positive final impression.

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Luggage porter

Make the travel experience easier.

With our luggage assistance service, rail passengers can enjoy help with their bags on the platform and onboard.

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Smoothing the way

Friendly onward travel service.

Welcome passengers to their destination with an on-platform information desk or hostess service to help book hotels or arrange car hire.

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right train door
left train door